Skip to content

Frequently asked questions

The questions we hear most often, before and after the purchase. Something else on your mind? Write to us.

Is there a subscription?

No. The display is a one-time purchase — €59 (256 LEDs) or €99 (512 LEDs), shipping included — and the customer area that controls it is included, with no recurring fees.

How long until I receive my order?

Allow 4 to 6 weeks between the order and delivery.

Do I need to install software or an app?

No. The display is set up over Wi-Fi in a few minutes, then everything is configured from your customer area, in a plain browser — see the setup documentation.

Are the Home Assistant integration and the firmware open source?

The Home Assistant integration, yes: MIT-licensed code, readable and modifiable on GitHub, installable through HACS.

The firmware running on the display itself is not public today.

Does my display work with Home Assistant, Jeedom or Node-RED?

Yes: a single web address to call, nothing to install on the display side. Documented for Home Assistant, Jeedom, Node-RED, a script or a scheduled task on the smart home page.

What data do you keep, and for how long?

Only what makes the display work — your settings and your personal key — for as long as your account exists, deletable on simple request. Full detail in the privacy policy.

How do I reach you?

Phone, email, WhatsApp or social media — full details at the bottom of the home page. We reply quickly.